TheGoodsYard - Customer Feedback

Recent Customer Feedback
Name: Peter Sargent	Product or Service: Second Hand Locomotive
Comments: I recently purchased a used Minitrix Britannia loco. I was most impressed as it was posted quickly and is a very nice runner too. I would definitely buy from you again and will be enquiring about some layout boards in the near future. Highly recommended friendly service. How refreshing that is these days!!
Name: Tim Barthorpe	Product or Service: Twin Level 'N' gauge Train Set
Comments: I was so impressed with the starter layout that I commissioned for last Christmas, that I placed an order for a much larger ready to run N gauge layout. I am certainly glad that I did! The layout is on two levels, so required very careful and meticulous work and then equally good packaging to protect it. The layout has a large number of points which were beautifully wired into a set of consoles and neatly run under the board in conduit throughout. A plan was also supplied that makes their operation easy. I am really pleased with the level of craftsmanship that has gone into producing the layout from baseboard modelling through track layout and onto electronic point installation. Once again I am happy to recommend "The Goods Yard" team to anyone thinking about using their services.
Name: Edward Leaf	Product or Service: Layout Planning
Comments: Just to say many thanks for the layout plan for my proposed N gauge layout. Not only was your service excellent but very well executed.
Name: John Lewis	Product or Service: Twin Level Baseboard
Comments: Many thanks for supplying my baseboard. It arrived safely and well packaged was delivered by a very polite courier man. It was so well packaged that it took me nearly 20 minutes to cut the packaging away and well labeled so the couriers did not squash the inclines. The build quality is very good and the full size plan will help in track laying. Delivered about 2 weeks earlier than expected so many thanks. Just have to wait to pay day now to start laying tracks.
Name: Brian Crisell	Product or Service: Baseboard and Trestles
Comments: It is an excellent acquisition for me - thank you.
Name: Colin Game	Product or Service: Locomotive Repair
Comments: Many thanks for your prompt attention and service and also for your excellent communication. I am very pleased and impressed and wouldn't hesitate in using you again in the future. It really makes a nice change to see that there are still people who believe in good customer service.
Name: Nick Moon	Product or Service: Locomotive Repair
Comments: Two Farish loco's repaired and serviced, excellent job, run much smoother now and "pick up" better, very quick turn around and excellent communication throughout - thank you very much, hope to use you again in the near future.
Name: Tim Barthorpe	Product or Service: Ready-to-Run 'N' gauge Train Set
Really grateful, not only for the order being built at short notice in the busy Christmas period, but also that the N gauge starter layout that I selected was built and the track laid, with great precision and care. I would certainly recommend other prospective customers to use the services of these model railway craftsmen!
Name: Joe Effurt	Product or Service: Complete 'OO' Gauge Model Railway
Comments: Many thanks for a truly highly responsive method of undertaking business - its rarely seen these days. We would also wish to thank you for your technical deliverance both in options available, scope of supply and finished product. Will definitely keep in touch for future upgrades and retrofit options.
Name: Paul Paint	Product or Service: Layout Planning and Equipment Supply
Comments: The guys at The Goods Yard acted professionally when approached by ourselves to convert an idea into a very effective window display. N. St. J. Paint & Sons Ltd is a manufacturing jewelers in Guernsey and anything that can grab the gentlemen's attention whilst the ladies in his life browse the window is welcome. We were unsure if a track could be laid in the tight confines of the window and Richard not only confirmed that it was possible, but lead us down the correct track (excuse the pun) and offered us various possibilities. We are very happy and Joe Public seems to like it also. Thank you once again guys.
Name: Richard Connell-Smith	Product or Service: Locomotive Repair
Comments: It runs beautifully. I really never expected such an old engine to be repairable and to run again.
Name: Nick Wilson	Product or Service: Complete 'N' Gauge Model Railway
Comments: I had a custom built in 'N' gauge with DCC. Phil and Richard did a first class job from start to finish.
Name: Dennis Rolph	Product or Service: Loco Repair
Comments: Absolutely brilliant. I only wish all the firms I deal with were this efficient. The repairs were speedily carried out and someone kept in touch throughout.
Name: David Jackson	Product or Service: Loco Repair
Comments: I received the locos back yesterday and I must say it is a pleasure doing business with people who love their job as they are both running as good as the day they were purchased which is some achievement especially when you consider one of them is 41 years old.
Name: Tim Jackson	Product or Service: Ready-to-Run 'OO' gauge Train Set
Comments: Very pleased with my large OO gauge model railway. Delivered on time with no problems (DCC as well!)
Name: Mike Lowmax	Product or Service: Baseboard
Comments: The baseboard you have supplied is excellent and made to a very high standard. I was very impressed with your service, particularly with the delivery arrangement, bearing in mind the distance involved. I will have no hesitation in recommending you and plan to use your services again in the future.
Name: Marian Wilton	Product or Service: Ready-to-Run 'N' gauge Train Set
Comments: My husband is thrilled with the layout you provided and it is giving him hours of pleasure. It has been much admired by his friends and I understand one of them, has already been in touch with you to arrange for you to update his layout. We shall certainly continue to recommend your services to our friends. The service you provide is quite excellent in every respect.
Name: Rod Pike	Product or Service: Baseboard
Comments: Very pleased with the model railway baseboard delivered today. Just what I required and it was really well finished off and, as an added bonus delivered as promised on time! I would certainly recommend your company and will certainly use you again.
Name: Ray Drake	Product or Service: Loco Repair
Comments: The guys at The Goods Yard have recently serviced and repaired three of my Farish 'N' gauge locomotives All three now perform very well, one is even better than when it left the factory!
Name: Robin Simpson	Product or Service: Ready-to-Run 'N' gauge Train Set
Comments: A very professionally built board. A credit to you.
Name: Clive Purkiss	Product or Service: Layout Planning
Comments: I am absolutely delighted with the layout plan you provided and can now realise my ambition to build my model railway with accuracy
Name: Alan T Charters	Product or Service: Layout Planning
Comments: I would like to say that it has been a very enjoyable experience dealing with yourselves and have found your service both professional and friendly. You have interpreted my requirements to my complete satisfaction and have responded quickly to all my queries. I look forward to dealing with you again in the near future and must add that your costs are extremely fair in today's market.
Name: John Maguire	Product or Service: Loco Repair
Comments: My loco's had been out of action for a number of years and I had given up hope of seeing them working again, however thanks to TheGoodsYard, within a couple of weeks they were soon back on track.
Name: Simon Kemp	Product or Service: Ready-to-Run 'N' gauge Train Set
Comments: I bought an 'N' gauge ready to run train set back in February 2006. It is very well made and looks good. I would recommend the lads at TheGoodsYard to build a set in any gauge for any body. They certainly know what they are doing.
Name: Steve Edwards	Product or Service: Ready-to-Run 'OO' Gauge Train Set
Comments: Thank you to The Goods Yard for supplying our 1100 x 1600 baseboard and OO track layout. It is nicely assembled and to a high standard. Care has been taken to ensure reliability, we have no derailments and everything works well. I will certainly use your services again.