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Station Lodge
Lodge Lane Industrial Estate
Tuxford, Notts, NG22 0NL
Tel: 07930 557601

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This page was last updated on
21 November 2017

We now accept Credit and Debit Card payments through PayPal Here.

Authorised

Stockist

REALTRACK Models
Super Neo Magnets
Large range of N and OO scale Card Building Kits
Model Scene Range of 4mm Accessories (formerly marketed under the MERIT trade name)
Wills Building Kits and Materials
Ratio Plastic Kits on OO and N Gauges
K&M Trees and Scenic Materials
We now accept Credit and Debit Card payments through PayPal Here.

Locomotive Repairs

Breathe new life into your old or damaged model railway equipment.  Depending upon the availability of replacement parts, we can offer you a  personal service that will see your old collection back on its wheels.  Although we specialise in the products of the Tri-ang and Tri-ang Hornby era, we can service and repair most makes of British outline model railway equipment in both 'N' and 'OO' gauges.

The form below should be used to contact us for a personal repair quotation.   Please don't send models for repair until you have completed and sent the form below and received a positive  response from us.   Remember to include as much information as possible about the model, and the problem.

The basic price for servicing and repair, is 22.50 per locomotive plus any spare parts required and return postage.  This cost includes a non-refundable 5.00 (per loco) inspection fee, payable when you send us the locomotive(s). 

Please ensure that items sent for repair are well packaged as we cannot be held responsible for any damage in transit, if possible, use the manufacturers original packaging.   Please include sufficient stamps or cash to cover the return postage.

Please consider carefully which postal service you use to send your model to us, we will generally return the package by the same service you used to send it to us.  Royal Mail levels of compensation for loss or damage vary depending upon which postal service you choose.  We will not be responsible for models lost, damaged or delayed in transit.  Any claims for compensation must be made by you directly to Royal Mail or other carriers as appropriate.  If the package is lost or damaged on the return journey, we will provide you with the certificate of postage so that you can claim any compensation due.

Sorry, but we don't  repair DCC fitted locomotives.  if you can, please remove the DCC chip and replace it with a blanking plate before sending the loco for repair.

If your model is less than 6 months old, it should be returned to the shop from where it was purchased.  The first point of call for models less than 5 years old should always be the original manufacturer, they should have access to any spare parts that may be required to complete the repair.  Both Bachmann and Hornby have excellent customer service departments 

Please complete the form below with details of your locomotive and its fault so that we can confirm our ability to fix the problem before you send it to us.   If, after reading your submission, we feel that another repairer is better placed to restore your model, we will recommend that you send your model to them.

 

 
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